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FAQ2017-04-18T20:21:48+00:00

FAQ

WHAT IS COLOR CORRECTION ?

Typically, color correction would require you to correct the white balance, adjust the shadows, midtones and highlights, contrast and set the overall balance for your image.

WHAT ARE LIGHTROOM PRESETS?

Lightroom presets are like magic: with one click, you can apply your favorite styles to any suitable image.
Presets or Develop Presets, are custom settings used in Adobe Lightroom to produce particular “look” on your images.
Presets will speed up your workflow and provide consistency in your work.

WHAT VERSION OF LIGHTROOM DO I NEED FOR THESE PRESETS?

Our Presets are designed for Adobe Lightroom 6 (CC), 5 & 4.

WHAT ARE ASE (ALIEN SKIN EXPOSURE) PRESETS?

ASE (Alien Skin Exposure) presets are presets for amazing image editing software/plugin.
Exposure is a creative photo editor besides that its renders realistic film grain that are impossible to achieve in Lightroom! (Try or buy Alien Skin Exposure HERE)

WILL THE PRESETS WORK ON BOTH JPG AND RAW FILES?

WILDHEARTS LR presets are designed for RAW files (can be used with Adobe Lightroom and Camera Raw ONLY)
WILDHEARTS ASE presets are designed for JPEG files (can be used with Alien Skin Exposure software ONLY)

WHY USE ASE (Alien Skin Exposure) AT ALL ?

WILDHEARTS LR Presets already have complete look!
WILDHEARTS ASE (Alien Skin Exposure) Presets is the great way of ICING your images on final step! Our presets wont affect the image “look” but will bring some soft texture and cinematic mood.

IS GRAIN ADDED IN THESE LIGHTROOM PRESETS?

No. Lightroom fake film grain looks too fake. For true realistic grain we recommend ASE (Alien Skin Exposure). The film grain in ASE is extremely amazing. You can totally control all the aspects of the grain in ASE!
One more thing…  Its crazy difficult to make skin retouching after LR grain. So, ASE is the final workflow step after main significant image tuning operations!

CAN I GET A REFUND OR EXCHANGE?

All Sales are final, there are no refunds, exchanges or returns. Please be sure that any Product you are purchasing is compatible with your software, there are no refunds, exchanges or returns for incompatibility.
Products are delivered as a digital download. So be sure to save it and back it up!

HOW WILL I GET THE PRESET AFTER I BUY IT?

You will receive an email with a link to download a zip file. It will include purchased presets and a document with install instructions. This download link will expire in 24 hours after you first time click on it. It is your responsibility to back them up once you receive them.

CAN I SHARE MY PRESETS ?

No. It is illegal to share or redistribute our products in any way!

ARE THEY MAGIC/ONE CLICK SOLUTION ?

For great edits you have to start with great light!
Usually color correction needs some manually tweaking your image in order to find a correct balance between exposure, color temperature, contrast and light.

HOW DO I INSTALL ACR PRESETS?

Please read included PDF file.

TROUBLE GETTING GOOD RESULTS FROM THESE PRESETS?

First of all, your image is supposed to be properly exposed!
However, remember no two images are created equal you’ll always have to be prepared to make some manual tweaking to your image to find a right balance between exposure, color temperature, contrast and light!

ANY OTHER QUESTIONS?

Please feel free to write us:
info@wildheartslab.com or support@wildheartslab.com